Question 1

How can I cancel or modify my booking?

Accepted Answer

Bookings can be modified or cancelled by contacting Simba Car Hire’s support team directly. Please note, we do not currently offer an online modification feature. Changes depend on vehicle availability and may affect rental rates.

Question 2

What is the insurance policy of Simba Car Hire?

Accepted Answer

All Simba Car Hire vehicles include basic insurance such as third-party liability, collision damage waiver (CDW), and theft protection. Optional personal accident insurance may also be available. Please check your rental agreement for details.

Question 3

What forms of identification are required on arrival?

Accepted Answer

You’ll need to present your physical driver’s licence, a valid passport for international renters, and an International Driver’s Permit if your licence is not in English.

Question 4

Can I use a digital version of my driver’s licence?

Accepted Answer

Yes, Simba Car Hire accepts Australian-issued digital driver’s licences provided they are displayed in an official government app.

Question 5

Can I use an international driver’s licence?

Accepted Answer

Yes. International drivers can rent a car with Simba as long as they present a valid passport and a driver’s licence written in English or accompanied by an International Driving Permit.

Question 6

What is the security bond?

Accepted Answer

A refundable security bond is held on your card at the start of the rental to cover potential damage or additional charges. The amount varies by vehicle type and is released once the car is returned in good condition.

Question 7

What optional accessories do you provide?

Accepted Answer

We offer optional accessories such as child seats, GPS navigation units, and additional drivers. These can be added during booking or at pick-up.

Question 8

Can I return the hire vehicle after hours?

Accepted Answer

Yes. After-hours vehicle returns are available at most Simba Car Hire airport locations. Instructions for key drop-off will be provided at the time of collection.

Question 9

What should I do if I’m involved in an accident?

Accepted Answer

If an accident occurs, ensure everyone’s safety first, contact local authorities, and notify Simba Car Hire immediately. Please complete the incident report provided in your vehicle and follow the staff’s instructions for next steps.

Question 10

I need roadside assistance — what should I do?

Accepted Answer

Simba Car Hire provides roadside assistance with all rentals. If you experience a breakdown or issue, call the emergency contact number listed on your rental agreement for immediate help.

Heading 6

Pickup On

Return On

Black Friday Sale Live Now Enjoy Flat 20% Off on Car Rentals

84000+

60000+

4.8

Flash Sale 15% Off Car Rentals!

4d

21h

25m

38s

우리의 위치

Sedan

Medium SUV

Hatchback

7 Seater SUV

Large SUV

Bus 12 Seater

우리의 함대에서 선택

우리의 에이전트 파트너

Frequently Asked Questions

예약을 취소하거나 수정하려면 어떻게 해야 하나요?

Simba Car Hire의 보험 정책은 무엇인가요?

도착 시 어떤 형태의 신분증이 필요합니까?

내 운전면허증의 디지털 버전을 사용할 수 있나요?

국제운전면허증을 사용할 수 있나요?

담보채권이란 무엇입니까?

어떤 옵션 액세서리를 제공합니까?

항공편이 지연되거나 취소된 경우 어떻게 해야 합니까?

렌터카 운전자에 대한 제한 사항은 무엇입니까?

영업시간 이후에 렌터카를 반납할 수 있나요?

사고를 당했는데 어떻게 해야 하나요?

길가에서 도움이 필요합니다. 어떻게 해야 합니까?

통행료는 어떻게 지불하나요?

임대에 대한 특별 요청이 있습니다. 도와주실 수 있나요?

Subscribe to Our Newsletter

빠른 링크

위치

지원하다

심바 소개

프로모션

기타

심바 렌터카를 선택하는 이유

책 자동차 나우

책
자동차 나우