What should I do if I've locked my keys in the car?

If you've locked your keys in the car, follow these steps to resolve the situation:

1. Stay Calm and Safe: Ensure you're in a safe location, especially if you're on the roadside or in an unfamiliar area.

2. Contact Simba Car Hire: Call our customer service team immediately. We can guide you through the next steps, which may include sending a roadside assistance service to your location.

3. Avoid DIY Attempts: Do not attempt to unlock the car yourself using tools or force, as this could damage the vehicle and void your rental agreement.

4. Wait for Assistance: Our roadside assistance team will arrive as quickly as possible to help you regain access to the vehicle.

5. Prepare Your Information: Have your rental agreement or booking reference number ready when you contact us to expedite the process.

By following these steps, you can safely and efficiently resolve the situation without risking further complications.